Verify Your 99a Account
Account verification on 99a protects your balance and keeps your wallet linked correctly. We ask for a government-issued photo ID — your National ID card works — and sometimes a short wallet ownership check to confirm the bKash, Nagad or Rocket number belongs to you. Upload clear images directly through the verification section in your account settings; blurry or cropped documents slow
the process down. Once approved, your account moves to verified status and withdrawal requests process without the extra hold. Think of verification as the lock that stops anyone else touching your balance.
- Go to account settings — Find the verification section inside your 99a account settings. It shows which documents you still need to submit.
- Upload your photo ID — A National ID card or equivalent government-issued document works. Upload both sides clearly — avoid shadows or cut edges.
- Confirm wallet ownership — If prompted, confirm your bKash, Nagad or Rocket number matches the wallet you use for deposits. A small check transfer may be used.
- Await approval — Our team reviews your submission. Once verified, your account unlocks full withdrawal access and the pending hold is removed.