What Information We Hold and Why
When you open a 99a account, we collect the details you provide during registration — your name, contact information and the payment method you choose, whether that is bKash, Nagad or Rocket. We record transaction references tied to these wallets so we can verify deposits and
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process withdrawals accurately. We also collect device and session data — browser type, IP address and pages visited — to keep your account secure and to understand how our lobby is used. This data is never sold to third parties. We share it only where our
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payment processors need it to complete a transfer, or where applicable law in Bangladesh or the jurisdiction you access from requires disclosure. Cookies placed on your device help us remember your session preferences and keep your login state active. You can manage cookie settings through your
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browser, though some lobby features may not work correctly without session cookies. We retain account data for as long as your account remains active and for any period required by law after closure. If you have questions about what we hold, reach our support team through
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the contact paths listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.